LITTLE NEWS

Small business marketing consultants in Sydney explain perceived customer value

2017-10-20

Here at Little Marketing, our marketing consultants in Melbourne explain that perceived customer value is a marketing and branding related concept that the success of a product is largely based on whether customers believe it can satisfy their needs.

When a company develops its brand and markets its products, companies spend significant time researching the market to get a sense of how customers think and feel.

To better understand customer perceived value, you need to know about value proposition. A value proposition is a comparison of the benefits offered by a company's product to its customers relative to the price it asks customers to pay. Ultimately, the key is that customers perceive that the product's merits exceedingly justify its price.

Market research is vital to understanding how certain types of customers will respond to certain media messages. Knowing what customers think and want gives you a better ability to influence them with your messages.

To influence value perceptions, our Melbourne marketing consultants expolain that businesses must deliver messages that research indicates should create the desire sense of value with customers. These may represent the best quality, best service, unique features or offer environmentally friendly products. To influence the customer value perception, marketing messages must be consistent and delivered through the right media.

A main challenge in instilling a value perception with customers exists when your brand or product does not stand out relative to competition. Differentiation from other brands is an important marketing emphasis.

To find out more about our marketing consultancy in Melbourne, contact Little Marketing today.